Elimii Support
How can we help?
ElimiiHealth & HabitsHelp with Elimii, including common questions, troubleshooting, privacy, purchases, and feedback.
Still need help?
Email Elimii Support
elimii@yuhar.studioInclude what happened, what you expected, and your iPhone and iOS version when relevant.
Email support Please don’t include passwords, payment details, or other sensitive information.Help topics
Common questions
Elimii will be available through the Apple App Store when released. Its product page will show the download link as soon as it is configured.
View the Elimii product pageNo. Elimii does not require an account or sign-in.
Elimii stores its working data locally on your iPhone. It does not sync your habits or progress to an Elimii account.
Deleting Elimii can remove the data stored locally by the app. Before deleting or reinstalling, use Settings → Your data → Export Data and keep the backup somewhere safe.
Elimii access is purchased through Apple’s App Store. Apple manages payment details, billing, renewal, and cancellation.
You can review or manage an active subscription in iPhone Settings → your name → Subscriptions. Never send payment details or an Apple Account password to support.
Open Elimii Settings and choose Restore Purchases. Use the same Apple Account that made the purchase; Elimii will ask the App Store to refresh your access.
Describe what you were doing, what happened, and what you expected. A screenshot, your iPhone model, iOS version, and app version can help.
Please leave out health details, passwords, payment information, and anything else that is not needed to understand the problem.
Troubleshooting
Try these first
- Make sure Elimii is updated to the latest version available to you.
- Confirm iOS is up to date where practical.
- Close and reopen Elimii.
- Restart your iPhone if the problem continues.
- Contact Elimii Support with the details listed above.
Avoid deleting or reinstalling Elimii as a general troubleshooting step. Its working data is stored on your iPhone; export a backup first if reinstalling becomes necessary.
App information
Elimii
- Platform
- iPhone
- Developer
- Yuhar
- Support
- elimii@yuhar.studio